Position Details: Business Analyst
Description:
Business Analyst x4
Contract through Year end
Remote
Project background – what will this
project, and this role, accomplish for the business?
Enable core business capabilities across
multiple functional areas within the strategic operating
platform.
Is this person a sole contributor or
part of a team?
Part of a team but responsible for leading
the analysis/documentation for a dedicated function within the
broader program team.
Please describe the team, and any soft
skills/cultural considerations for an ideal candidate:
This resource will need to have experience
with healthcare operations, customer facing collaboration, and
the core Business Analysis skills outlined in the
responsibilities below.
What are the top 5-10 responsibilities
for this position?
- Business process analysis and
documentation
- Process flow mapping
- Testing: develop use cases, assist with
testing as needed
- Conduct business process analysis to
identify key business issues, gaps or needs
- Evaluate and validate analysis and develop
recommendations
What software tools/skills are needed
to perform these daily responsibilities?
Advanced skills in MS Excel and MS Word
Intermediate skills in PowerPoint and Visio
What skills/attributes are a must have?
- Strong executive communication and
presentation skills with demonstrated ability to communicate
ideas clearly and concisely
- Excellent time management, organizational,
and prioritization skills and ability to balance multiple
priorities.
- Analyze root cause issue, problem solve
and provide key recommendations for process improvements
- Work across a matrix environment to engage
appropriate internal and external partners to assure
successful analysis, option determination and tactical
execution
- Effectively engage and partner with
cross-functional teams to create and deliver solutions
- Ability to gain acceptance for ideas,
plans, actions and then implement flawlessly across
organizational boundaries.
- Manage issues, risks, project work and
deliverables
- Ensure issue identification, understanding
and buy-in of proposed solutions occurs from key operations,
product and technology business partners
What skills/attributes are nice to
have?
- Familiarity with back office business
capabilities
- Healthcare experience
- LEAN or Six Sigma experience
- Agile/SCRUM- formal methodologies